The Rad Dad Box is a monthly subscription box containing items to support new dads and their children. Each box will have at least one product for Dad, one product for baby, and one product for the two to use together.
We include a book every month for Dad and baby to read together. (We started this practice in September 2017 after receiving feedback from our customers.)
Other items that you might find in your Rad Dad Box are self-care products, such as soap, deodorant, and hand sanitizer, Dad-themed apparel, and Dad-approved toys and products for baby.
We include onesies every six months, in May and November. You also have an option to receive more than one onesie during your subscription if you would like to customize your box.
Gift boxes and individual items purchased in our gift store ship within 2-3 days of your order.
If you purchase a previous month's box as your first box, it will ship within 2-3 days of your order.
Our shipping schedule is as follows:
With the exception of May, June, November, and December, boxes will ship around the 25th of the month.
May and November boxes will ship around the 15th of the month.
June and December boxes will ship around the 8th of the month.
We take orders up until shipping day. Occasionally we may sell out ahead of shipping day. In that case, you will be offered the option to choose between past month boxes.
Anyone who subscribes after shipping day will receive the following month's box. If we have overstock, we will contact you and offer you a choice between boxes. You can order gift boxes anytime.
Customers who ordered the Deluxe box prior to September 12, 2021: You are billed on the last day of the month, for the following month (deluxe box customers).
All other customers are billed on the 11th of the month.
You may cancel your order and receive a full refund any time before the item ships. Unfortunately, we cannot cancel orders and issue refunds after the box has shipped.
Things happen, circumstances change, and we understand. If you need to cancel your subscription early, we would be happy to issue you a refund for the unshipped boxes. Please note, however, that we will calculate the refund as the difference between the price you paid and the month-to-month price of the boxes already shipped.
Please contact us at email@example.com if your items are damaged in transit. Please send us photos so we may submit a claim. You may also be required to bring in the items to your local post office. Please note that damage claims must be submitted no later than 45 days after the ship date.
Please contact us at firstname.lastname@example.org if you have not received your box within 2 weeks of shipment (normal period) or 4 weeks of shipment (December orders). Please note that claims for missing or lost boxes must be submitted no later than 60 days after the ship date.
Yes, we ship worldwide! We used to live in Canada and were constantly annoyed by all the US companies that would never ship to Canada and we vowed never to do the same!
Our shipping rates are $16 to Canada and $22 to the rest of the world (for our regular box). We would love to offer cheaper rates, but unfortunately, this is what USPS charges (and actually, just a little more )!
For subscription boxes, we have a flat shipping rate of $9.00 per box.
We try very hard to reach out personally to each customer and offer the opportunity to customize their first box. However, during our busy periods (Father's Day and Christmas/holidays), we don't always have the time to do this, unfortunately. If you order 2-3 days before a major holiday, we assume that you would rather have your box in time rather than go back and forth about customizing the box and risk having the box come after the holiday, so we ship those orders as they come in. Unfortunately, during these busy times, we tend to go with printed notes for the very same reason.
If we have any boxes left over from the previous month, we would be happy to do a box substitution for you.
Yes! Please contact us for customization. We invite you to take a look at our online store, as we have several curated one-time gift boxes available there.
At the moment, we don't have anything specific for gay dads. However, our boxes can be used by gay and straight dads alike - and their babies!
At the moment, we don't have anything specific for expecting dads, although we do eventually plan on offering a one-time gift box for expecting dads. For the time being, we encourage expecting dads and their partners to check out our Rad Dad Newborn Starter Kit. It contains many necessary items you'll need for the first two weeks of your baby's life!
As parents of a toddler, we sometimes feel as exhausted as we did when our son was a newborn! So, we believe that even dads with a year or two of experience on their hands could benefit from this box and we do have items that are appropriate for toddlers. You'll be asked to enter your baby's birth month and year when you sign up. Based on this information, we'll be able to select age-appropriate gifts for your little one. Our products are appropriate for children 3 and under.
Yes, always! Please contact us at email@example.com with images of your work and a link to your website. No need to explain why you would be a good fit. We can figure it out. :)
Please contact us at firstname.lastname@example.org and we'll get in touch with you!